Shipping policy


Delivery of your order is done with great care at Bubnest. We know that a day in the sleep-deprived or expecting world can feel like an eternity, so we are always doing our best to have all orders delivered as quickly as possible.

World wide shipping 

We ship world wide using Australia Posts eParcel services. We have a $9 flat rate shipping fee for all orders placed within Australia. International shipping cost depends on location and parcel size, head over to checkout to receive an accurate quote.

Brisbane pickup 

You are more then welcome to collect the parcel yourself from our warehouse in Brisbane, Wilston. Use the code "PICKUPBRIS" to avoid paying the shipping fee. We will notify you once your parcel is ready for collection. Our pick up days are Tuesdays and Thursdays, 10 am - 2 pm.  

Lead time and shipping time 

A confirmation will be sent out to you over e-mail as soon as you've placed your order. Let us know if you didn't received your order confirmation, as the shipping confirmation containing your tracking details will be sent out to the same e-mail address. All orders are dispatched within five business days. The estimated shipping time varies depending on location, please see below.

Location

Estimated delivery time

QLD 2 - 4 business days
NSW, ACT & VIC 4 - 5 business days 
SA, WA & NT 5 - 6 business days 
International 3 - 10 business days 

 

Customs fees 

Any customs fees or taxes due at the time of delivery is the responsibility  of the customer (international orders).  

If you have any further questions please don't hesitate to contact our friendly customer service team at bubmail@bubnest.com.au. We are always happy to help!